Terms of Service

01Who we are

Acuity Edge is operated by Alexandra Whitfield, sole trader.

Acuity Edge (acuityedge.consulting) is a sole-trader AI operations consultancy based in New Hampshire, USA. All services and digital products offered through this website are provided by Alexandra Whitfield. For any queries relating to these terms, contact us at alexandra@acuityedge.consulting.

These terms apply to all visitors and customers of acuityedge.consulting, regardless of location.

02Digital products

Ebooks and digital downloads are sold as one-time purchases.

When you purchase a digital product from acuityedge.consulting, you are buying a single-user, non-exclusive, non-transferable licence to access and read that product for personal or internal business use. You may not reproduce, resell, share, redistribute, or publish any part of the content without prior written permission from Acuity Edge. All purchases are processed securely through Stripe.

Purchasing a digital product does not transfer any intellectual property rights. The content remains the property of Alexandra Whitfield and Acuity Edge.

03Payment

All prices are in US dollars and payment is taken at the point of purchase.

Prices displayed on the website are in USD and are inclusive of any applicable taxes unless stated otherwise. Payment is processed immediately at checkout via Stripe. You will receive a confirmation email and a link to access or download your purchase upon successful payment. Acuity Edge does not store your payment card details.

If your payment fails or you do not receive your confirmation email, contact us at alexandra@acuityedge.consulting within 48 hours and we will resolve it promptly.

04No refunds

All sales of digital products are final.

Due to the nature of digital products, which are accessible immediately upon purchase, we do not offer refunds, exchanges, or cancellations once a transaction is complete. Please read all product descriptions carefully before purchasing. If you experience a technical issue preventing access to your purchase, contact us at alexandra@acuityedge.consulting and we will make it right.

This policy is standard practice for digital goods and is consistent with consumer protection law as it applies to immediately delivered digital content.

05Consulting services

Separate terms apply to any consulting or retainer engagement.

Where you engage Acuity Edge for consulting, automation build, or AI implementation services, the terms of that engagement will be set out in a separate written agreement or proposal agreed between both parties. These website Terms of Service do not govern consulting relationships. In the event of any conflict, the signed engagement agreement takes precedence.

Nothing on this website constitutes a consulting agreement or commitment to deliver services until a formal proposal has been accepted in writing.

06Intellectual property

All content on this website is owned by Acuity Edge.

The text, design, graphics, ebooks, tools, and all other content on acuityedge.consulting are the intellectual property of Alexandra Whitfield and Acuity Edge unless otherwise stated. You may not copy, reproduce, modify, or distribute any part of this website or its content without prior written consent. Unauthorised use may result in legal action.

This includes all written content, branding, product names, and any AI-generated materials produced under the Acuity Edge brand.

07Disclaimer

Content on this site is for informational purposes and does not constitute professional advice.

The information, frameworks, and guidance provided through this website and our digital products are based on our experience and research. They are intended for general informational and educational purposes only. Acuity Edge makes no guarantees as to specific business outcomes or results. Your results will depend on your individual circumstances, implementation, and effort.

Nothing on this site constitutes legal, financial, or regulated professional advice. Always consult a qualified professional for matters requiring specialist expertise.

08Limitation of liability

Our liability to you is limited to the amount you paid for the relevant product.

To the fullest extent permitted by applicable law, Acuity Edge shall not be liable for any indirect, incidental, or consequential loss arising from your use of this website or any product purchased through it. In all cases, our maximum liability to you shall not exceed the amount you paid for the relevant product or service.

This limitation applies regardless of the legal theory under which a claim is brought, including contract, tort, or otherwise.

09Governing law

These terms are governed by the laws of the State of New Hampshire, USA.

These Terms of Service and any disputes arising from them shall be governed by and construed in accordance with the laws of the State of New Hampshire, USA, without regard to conflict of law principles. Any legal proceedings shall be brought in the courts of New Hampshire.

If you are accessing this site from outside the United States, you do so at your own initiative and are responsible for compliance with local laws.

10Changes to these terms

We may update these terms as our business evolves.

Acuity Edge reserves the right to update these Terms of Service at any time. Changes will be posted on this page with a revised date. Continued use of the website or purchase of products after any update constitutes acceptance of the revised terms. We recommend checking this page periodically.

Material changes will always be reflected in the updated date at the top of this page.

For any questions about these terms, contact Alexandra Whitfield directly at alexandra@acuityedge.consulting. We aim to respond within two business days.

Alexandra Whitfield
Founder · Acuity Edge