We automated an entire department in one afternoon. Imagine what we could do with yours.

AI receptionist for local businesses

For our done-for-you AI receptionist, most local businesses invest a low four-figure amount up front for a full custom build, and a few hundred dollars per month for ongoing management. This is usually a fraction of the 4–5k per month it costs to employ a full-time receptionist, while giving you 24/7 coverage and zero hiring or training hassle.

Operational audit & automation

For larger operational audits and workflow automation, pricing is completely bespoke. Engagements are scoped around your specific bottlenecks, the complexity of your systems, and the value of the opportunities we uncover. After an initial discovery phase, you receive a clear proposal with fixed fees tied to outcomes, so you always know what you're investing and what it's designed to return.

Why we don't publish a fixed price list

Every business has different call volumes, tech stacks, and growth goals. Publishing a one-size-fits-all number would either overcharge the simple cases or underprice complex transformations. Instead, we use typical ranges to set expectations, then give you a precise quote once we understand your situation.

Most clients see a working automation prototype within the first two weeks of a Build engagement. The Audit & Roadmap is delivered within 1–2 weeks of kickoff. We deliberately scope projects to move fast. You should not have to wait months to see whether this is working. The discovery call itself often surfaces two or three quick wins you can act on immediately, regardless of whether we work together.

We're tool-agnostic and work with whatever stack your business already uses. On the Microsoft side, we work across the full ecosystem: Microsoft 365, Power Automate, Power Apps, Power BI, Copilot, Copilot Studio, SharePoint, Teams, and Dataverse. For businesses already paying for Microsoft licences, this is often where the fastest and most cost-effective automation wins are found. Beyond Microsoft, common platforms include Make, Zapier, n8n, Notion, Airtable, HubSpot, Slack, Google Workspace, and a range of AI APIs including OpenAI, Anthropic, and Perplexity. We do not push you towards tools that generate referral fees. We recommend what is right for your specific situation, budget, and team's technical comfort level.

No. Every system we build is designed to be owned and operated by non-technical staff. We document everything thoroughly, run a live walkthrough with your team before handover, and build in sensible error handling so things don't silently break. If something does go wrong after handover, we offer a 30-day support window at no additional cost. The goal is your independence, not a dependency on us.

AI automation delivers disproportionate value at the small and mid-size level precisely because you don't have the headcount to absorb inefficiency. If your team of 5–300 people is spending meaningful time on repetitive, rule-based tasks such as data entry, report generation, client communication workflows, and internal approvals, the ROI on automation is typically realised within the first month. The discovery call is the right place to assess whether your specific situation is a good fit. If it is not, we will tell you directly.

Yes, and it is often the fastest win we deliver. AI voice agents handle inbound calls around the clock, book appointments, answer common questions, and route complex enquiries to the right person. For businesses with multiple locations or high call volumes, including medical and veterinary practices, professional services firms, and hospitality, the impact is immediate. Missed calls become bookings. Hold times disappear. Front desk staff focus on the clients in front of them rather than the phone ringing behind them. Setup typically takes one to two weeks and the system runs 24/7 from day one.

Yes. While we are based in New Hampshire and available on-site across New England, including southern New Hampshire, Manchester, Concord, Portsmouth, into Maine, and across to Boston, the majority of our work is delivered remotely. We work with businesses across the United States. If you are outside New England, nothing changes except we will not be knocking on your door in person. Everything else, the discovery call, the build, the handover, the support, works exactly the same way.

Yes, we sign NDAs as standard before any detailed scoping conversation. Everything you share about your business, your workflows, your processes, and your team is treated as strictly confidential. We do not share client information, use client data for any purpose outside the engagement, or reference your business publicly without your explicit permission. Confidentiality agreements are included as standard in every proposal.

The tools are often cheap or already included in software you pay for. What you are paying for with Acuity Edge is someone who knows exactly how to configure them for your specific situation, integrate them with what you already use, and make sure your team actually adopts them rather than reverting to the old way. That last part is where almost every DIY attempt quietly fails. Buying a tool is easy. Getting a team to change how they work is a completely different problem. That is the problem we actually solve.